Fresh from controversy, call center analytics firm Loris raises $12M

“Loris was founded … with the idea of increasing empathetic communications in the world. At the heart of our software origin story is [an] AI-based solution delivering de-escalation techniques and language suggest features that guide customer service agents through the most challenging conversations,” CEO Etie Hertz told TechCrunch via email. “Loris offers granular, impactful data … Fresh from controversy, call center analytics firm Loris raises $12M Read More » The post Fresh from controversy, call center analytics firm Loris raises $12M first appeared on PRP Breaking News and Top Stories.
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